Privacy Policy

We at Casino de Montréal are committed to protecting the privacy and security of our website users and account holders (collectively referred to as "you"). This policy outlines how we collect, use, store, and share your personal information.

Data Collection

When you visit our website or create an account with us, we may collect various types of data. These include:

Contact details: name, email address, phone number
Account registration: username, password (hashed for security), date of birth
Website usage: browser type, IP address, location

Purpose and Use of Data

We use your personal information to provide the following services:

Account creation and management
Secure login authentication
Personalized user experience based on website activity
Communication regarding promotions, updates, or account-related issues
Compliance with regulatory requirements (Loto-Québec)

Data Storage and Security

We store your data in secure servers protected by robust encryption standards. All sensitive information is stored behind a firewall to prevent unauthorized access.

Sharing Personal Information

We may share personal information with:

Affiliated companies (as part of our corporate structure)
Partners providing services (e.g., marketing, customer support)
Third-party vendors for website maintenance and hosting

Data Retention and Removal

Your account will be deactivated or removed upon request. We retain your data to comply with regulations, resolve disputes, or if necessary, investigate security incidents.

Account Suspension and Termination

We may suspend or terminate accounts due to non-compliance with our terms of service, abuse, or suspected fraud.

Changes to Privacy Policy

This policy is subject to change. Updates will be posted on this page for your reference.

By creating an account or using our website, you consent to the outlined data collection, use, storage, and sharing practices as specified in this privacy policy.

Responsible Gambling Features

Please note that we offer responsible gambling tools (deposit limits, self-exclusion) through Loto-Québec. These features can be accessed via our website or at a physical gaming location.